Deflect Tier-1
Operators get cited answers to alarm codes, changeover steps, and PM procedures — without opening a ticket.
For Equipment OEMs
Turn your manuals into a differentiated service — and your installed base into recurring revenue.
For VPs of Service, Heads of Product, and Commercial leaders at pharma equipment OEMs. Ship Yuktra alongside every machine and deflect 80%+ of Tier-1 calls — while giving every customer a living, multilingual knowledge assistant that learns from the field.
- White-label for your brand
- Revenue share on deployments
- Field-usage analytics dashboard
How Yuktra works for OEMs
Your manuals become an active asset — not a PDF graveyard.
We ingest your machine manuals, service bulletins, and engineering drawings. We deploy an OEM-branded Yuktra EQ instance alongside every machine you ship — and keep learning from every ticket in the field.
Field intelligence loop
Every unresolved query flows back to your engineering team — real failure modes, real frequencies, from your entire installed base.
Recurring revenue
Move from one-time hardware sale to subscription attach — Yuktra EQ is priced per machine, per year.
Outcomes for OEMs
Measurable results — across service, product, and revenue.
Tier-1 calls
–82%
Deflected at the installed base with operator-facing Yuktra EQ.
Mean time to resolve
4.7×
Faster when a ticket does escalate — trend data pre-attached.
New revenue stream
SaaS
Annuity attach to every machine — recurring, predictable.
Product telemetry
100%
Field-failure signal routed to R&D — every unit, every shift.
Voices from the floor
What pharma and OEM teams say after 90 days with Yuktra.
We turned 12,000 pages of OEM manuals into a one-question answer for our line operators. CAPA closure went from weeks to days.
Head of QA
Top-10 Indian formulations CDMO
Our field engineers used to spend half their visit re-explaining things the manual already covered. Yuktra deflected 80%+ of L1 questions in the first quarter.
VP Customer Service
European packaging-line OEM
For the first time, a Hindi-speaking operator on night shift can ask a question and get the same answer the day-shift senior would give. That is what audit-readiness actually looks like.
Plant Director
WHO-GMP sterile facility, India
Ready when you are
Make audit-readiness a daily default.
See a cited Yuktra answer on a real SOP — yours or ours — in 30 minutes.